Cyber Incident Update

 

RivMed recently became aware that it was a victim of a cyber incident. An unauthorised person committed a criminal offense and accessed a part of our IT systems. As soon as we became aware, we immediately engaged leading cyber experts to provide us advice on how to respond. 

While our investigation is ongoing, we can confirm the incident has been contained. The RivMed team have been urgently working to respond to the incident and have taken all steps to protect the privacy of our community members and staff.

Once we determine what personal information was accessed during the incident, we will be contacting individuals in line with our obligations. The incident has been reported to the Office of the Australian Information Commissioner.

We place the wellbeing of our community members, clients and staff as our highest priority and are committed to supporting those affected. A specialist provider, IDCARE, has been engaged to support our community with any responses to questions on the incident. 

If you have any further questions or would like support in relation to the incident, please reach out to support@rivmed.org.au and one of our dedicated team will respond promptly. We thank you for your support.

 

Sincerely,

CEO & Board of RivMed