RivMed’s Elder Care Program

Community-led Pathways to Care

RivMed Elder Care Program-2

This program is delivered by Riverina Medical and Dental Aboriginal Corporation as a member of the National Aboriginal Community Controlled Health Organisations.

To receive support, referrals must be made via a RivMed GP. Please speak to the clinic reception to make an appointment or call 02 69235 200.

RivMed’s Elder Care Program is available to eligible RivMed clients, over the age of 55 and living within the Wagga Wagga Local Government Area (LGA). To access this program, you will need a referral from a RivMed GP.

RivMed’s Elder Care Program Poster A3

RivMed’s Elder Care Program delivers Aboriginal and Torres Strait Islander aged care support, connection, and coordination. Our RivMed Aged Care Navigators/Connectors help our Aboriginal community to ensure older Aboriginal and Torres Strait Islander people, and their families understand, navigate, and access the aged care services they are entitled to.

The program is designed to remove barriers and increase the number of Aboriginal and Torres Strait Islander people who receive care on Country.

Our RivMed Aged Care Navigators/Connectors deliver this program by clearly identifying the care our elders require to remain independent, within their own homes. This includes clarifying timelines and resources available.

Our team will continually monitor progress against the aged care plan and provide our wider RivMed team with the necessary skills and training needed to best support our elders.


How we support you

Our RivMed Aged Care Navigators/Connectors will help you to:

  • Understand the aged care system, including identifying the level of care and services that you or your loved one requires
  • Assist with making a My Aged Care (MAC) referral
  • Link you with My Aged Care
  • Link your nominated carer to the Carer Gateway
  • Link you and your carer to Dementia Australia
  • Link you with local providers and assist with changing service providers (if required)
  • Reduce barriers to access care on Country
  • Understanding your rights to access Aged Care

Our services include

  • Advocacy Support
  • Information, Advice and Referral 
  • Social/Community Engagement Participation eg: Yandarra day 
  • Home Visits 
  • Client/Carers Programs 
  • Indigenous Supported group gatherings
  • Yarning Circles, Carer Groups
  • Community Information Sessions

What you can access the
Elder Care Program for

RivMed Aged Care Navigators/Connectors can assist Elders and their families with:

  • Speaking with My Aged Care on your behalf to arrange an assessment.
    • Supporting you through the Aged Care Assessment.
  • Help with finding local providers or assistance with transferring providers.
  • Provide information regarding Rights, Responsibilities, Guidelines, Aged Care fees, and other Aged Care-related information so the elder can make an informed decision.
  • Help you to understand your Aged Care Agreements.
  • Following your Aged Care journey to ensure your care and needs are being met.
  • Support you to resolve issues with your Aged Care Provider.
  • Referrals to services outside of the Aged Care sector.
  • For more information about the RivMed Elder Care Program, please contact
  • Email reba.jeffries@rivmed.org.au Phone 02 69235 200

We respectfully acknowledge that the lands and waterways on which the Riverina Medical and Dental Aboriginal Corporation operates, and the communities we serve are the traditional lands of the Wiradjuri people. We pay our respects to our elders past and present and we will continue to fulfill our cultural obligations as a First Nations organisation operating on Wiradjuri country.

Always Was. Always Will Be.