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Aged Care Connector / Navigator

The opportunity

RivMed has an exciting opportunity for an Aged Care Connector / Navigator.   Reporting to the Program Coordinator, the successful applicant will work within a growing supportive and passionate team at Riverina Medical & Dental Aboriginal Corporation (RivMed) to ensure delivery of the highest quality, services and programs.  This is a great opportunity for an Indigenous person with an interest in aged care.

The Role

The Aged Care Connector / Navigator (AACN) has the primary responsibility of connecting with local Elders, older Aboriginal and Torres Strait Islander people and their families to raise awareness of their aged care entitlements. 

The overarching function of the AACN is to ensure that support for clients is organised, sequenced and supported to enable effective access to appropriate aged care services both internal and external to RivMed. 

Working closely with the Program Coordinator, the AACN will also help determine the level of local demand for aged care services, identify existing aged care services, any service gaps in the area and continue advocacy work with clients as required.  

The key objectives of the role include, but are not limited to:

  • active community outreach to promote aged care services, identify and engage with potential clients.
  • support clients to identify goals and needs to ensure they get the appropriate level of care and services, which can include referrals to other specialised services and support. 
  • support clients’ aged care needs through internal referral processes.
  • assist clients with advocacy and support throughout the My Aged Care registration and review processes.
  • Provides support to enable client access to appointments

Who we are

Riverina Medical and Dental Aboriginal Corporation (RivMed) is a long-established Aboriginal Community Controlled Organisation in the heart of Wiradjuri Country. 

RivMed work to effect change in the most marginalised and vulnerable people in our community. We work to achieve this through the provision of culturally appropriate medical and well-being services for Aboriginal people and their families.

About you

To be successful in the role you will be able to demonstrate you meet the Selection Criteria below:

  • Aboriginality – This is an identified Aboriginal or Torres Strait Islander position and candidates will be required to provide confirmation of Aboriginality with their application. (NB: applicants race is a genuine occupational qualification and is authorised by Section 14 of the Anti-Discrimination Act 1977, NSW)
  • Excellent and strong relationships with the local Aboriginal and Torres Strait Islander Community
  • Good communication and interpersonal skills, with the ability to build trusting relationships in community.
  • Demonstrated understanding of the principles of person-centered care and trauma-informed practice.
  • Experience working with older people.
  • Understanding of the internal RivMed services available to clients.
  • Knowledge of or willingness to learn about the aged care landscape.
  • Computer skills and experience with MS Office.
  • Demonstrated experience working unsupervised and as part of a team.
  • Current drivers licence and willingness to travel for work related purposes.

We offer an excellent range of benefits including but not limited to:

  • Excellent remuneration 
  • Full access to salary sacrifice arrangements up to a grossed-up value of $30,000
  • Accelerated long service leave entitlements and early access to such leave
  • Access to an Employee Assistance Program, with the cost of external counselling sessions paid by the Corporation
  • Excellent training and development opportunities


Please provide a copy of your up-to-date resume, confirmation of Aboriginality and a cover letter outlining your motivation for applying and the skills, capabilities and experience you will bring to the role. 

 Applications should be emailed to or marked “CONFIDENTIAL” and addressed to the Human Resource Team, PO Box 458, Wagga Wagga NSW 2650 

Applications close 9am, Thursday 14 December 2023.  

Employment conditions

Employment is subject to confirmation of Aboriginality, and a clear Working with Children and Criminal Record Check.  Successful applicants must demonstrate vaccination for Covid-19 in line with current Department of Health regulations.

If you have any queries regarding this position, please contact Paul Locker, Human Resource Manager on 02 6923 5300 or email

Employer questions

Your application will include the following questions: